Audit finds pre-split SMOTE inflates churn-class F1 by 13.1 points in IBM Telco Benchmark; arXiv paper examines trustworthiness failures beyond accuracy and F1
Read the original at arxiv.org→arXiv:2610.00118v1 Announce Type: new Abstract: Customer churn prediction on the IBM Telco Customer Churn benchmark (n = 7,043) routinely reports test accuracies above 95%, with the most cited published study...
Original headline: "The Hidden Costs of 99% Accuracy: A Trustworthiness Audit of the Telco Customer Churn Benchmark"
Coverage timeline
- Oct 2, 04:00 UTC arXiv cs.LG lead source The Hidden Costs of 99% Accuracy: A Trustworthiness Audit of the Telco Customer Churn Benchmark