Evaluating LLMs as agentic workflow executors in real-world customer support
Read the original at arxiv.org→arXiv:2610.14346v1 Announce Type: new Abstract: Enterprise customer-support agents increasingly rely on Large Language Models (LLMs) to execute bounded, tool-using workflows. We study this problem through the lens...
Original headline: "Evaluating LLMs as Agentic Workflow Executors in Real-World Customer Support Skills"
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- Oct 14, 04:00 UTC arXiv cs.CL lead source Evaluating LLMs as Agentic Workflow Executors in Real-World Customer Support Skills